Training and Development of People

Target Audience

The short course is designed to cater to various profiles seeking to enhance human capital management, including students and professionals in Human Resources and Administration, managers, leaders, and supervisors, professionals in Organizational Psychology, as well as employees seeking self-development.

Justification

This course is justified by the pressing need to equip professionals with the skills to master assertive communication and strategic feedback, vital tools for creating a healthy, productive, and motivating work environment. Furthermore, the correct application of human performance evaluation is essential for organizations to accurately diagnose training needs, avoiding resource waste and promoting the continuous development of employees.

General Objective

Enhance interpersonal communication, feedback, and human performance evaluation skills within the organizational context.

Specific Objectives

• Identify different communication styles (passive, aggressive, and assertive);
• Understand the performance evaluation process and its relation to identifying training needs;
• Recognize the importance of feedback as a tool for developing people within organizations;

Course Content

[title-dropdown] Module 1 - Human Performance Evaluation [/title-dropdown]

[content-dropdown] In this module, students will learn about the main objectives, types, and considerations of Human Performance Evaluation. Practices such as self-assessment, 90, 180, and 360-degree evaluations, as well as competency-based and objective-based evaluations will be covered. Common mistakes and the importance of training evaluators will also be presented. By the end, students will understand how this tool contributes to the development of employees and the organization. [/content-dropdown]

[title-dropdown] Module 2 - Assertive Communication and Relationships in Organizations [/title-dropdown]

[content-dropdown] In this module, students will learn what assertive communication is and how it impacts relationships within organizations. Communication styles (assertive, passive, and aggressive) and their consequences in the workplace will be explored. The content also highlights the importance of active listening, mutual respect, and socio-emotional skills in promoting a healthier and more productive organizational climate. [/content-dropdown]

[title-dropdown] Module 3 - Feedback as a Tool for Training and Development in Organizations [/title-dropdown]

[content-dropdown] In this module, students will learn how feedback can be used as a strategic tool for Training and Development in organizations. Types of feedback, its importance for professional growth, and best practices for giving and receiving constructive feedback will be discussed. The content also emphasizes how feedback strengthens communication, improves performance, and contributes to the development of socio-emotional competencies. [/content-dropdown]

[title-dropdown] Module 4 - Training and Development Process [/title-dropdown]

[content-dropdown] In this module, students will learn about the complete Training and Development (T&D) process within organizations. The stages of diagnosis, planning, execution, and evaluation of training will be covered, focusing on identifying needs, choosing methods, and measuring results. The content highlights how T&D contributes to improving performance, motivation, productivity, and the continuous development of employees. [/content-dropdown]

[title-dropdown] Module 5 - Interpersonal Relationships [/title-dropdown]

[content-dropdown] In this module, students will understand the importance of interpersonal relationships in the workplace and how they influence productivity, organizational climate, and conflict management. Aspects such as primary emotions, effective communication, and different levels of interaction between people will be addressed. The content also highlights the role of self-awareness and active listening in building healthy relationships within organizations. [/content-dropdown]

[title-dropdown] Module 6 - Training and Development [/title-dropdown]

[content-dropdown] In this module, students will understand the differences between Training and Development, and how these processes contribute to professional and organizational growth. Types of training, technical competencies, and the importance of self-awareness and self-perception in the workplace will be discussed. The content emphasizes the strategic role of T&D in improving performance, motivation, and productivity of employees. [/content-dropdown]